100% Guarantee

Tonguestud.com unconditionally guarantees that you will absolutely love your jewelry and that it will last forever.  It's as simple as that.  We are the only source for body piercing jewelry willing to stand behind our products forever!

The biggest problem with the guarantees of our competitors is an issue of quality.  If you've never had a piece of jewelry break, you haven't been around this industry very long.  It is unlikely that you will know your jewelry is defective or poorly made until a few weeks or months later when it breaks.  Tonguestud.com guarantees that anything purchased at our site will last as long as your piercing.  If it doesn't, return it for a replacement at no cost to you!

Another huge problem with the guarantee of our competitors is the idea of the "unopened package."  First, how are you possibly able to tell if an item of jewelry is defective or what you wanted when you can't hold it and look at it?   Second, the insistence that returned jewelry be unopened is a scary prospect.  What is done with items that are returned in a "sealed package"?  Sealed or not, we believe it is unethical to ever resell any item once it has left our facility.  At Tonguestud.com, all returned items are destroyed upon receipt.  What happens elsewhere?

100% Satisfaction Guarantee

Initial Workmanship Guarantee:  If the jewelry you receive isn't the best made piece of jewelry it can be, or if you feel you could find any better jewelry anywhere else for any price, we will be happy to refund your money in full.

Size and Color Guarantee:   If the jewelry isn't what you thought it was, if the color is wrong, if it's the wrong size, if for any reason you don't like it, return it for a full refund or an exchange.  In other words, we want you to be happy with what you purchased from us and we will do whatever it takes to make that happen.

No Charge for Returns:  If we misrepresented a piece of jewelry, we don't think you should have to pay for it.  There is never any "restocking" fee because all returned items are destroyed.  Return items receive a full refund.

Lifetime Product Guarantee

Items purchased at Tonguestud.com will last forever.  The acrylics will never break.  The threads will last forever.  The item will stay intact and last as long as you want to wear it.  If anything purchased at Tonguestud.com ever fails or breaks, we will be happy to exchange it for the same item. We reserve the right to make substitutions or refund your money if the exact item is no longer available.  Simply contact us and get a return authorization.*

*Return Authorizations are required for all returns. To get an RMA number on an order received within the last 7 days, log into our MyOrders area. Any orders that are eligible for return or exchange under our Satisfaction Guarantee will have a link to a printable RMA form and mailing instructions. To request a refund or replacement on a broken item, please contact us via email. Items without an RMA number will not receive an exchange or refund.